Is this Somerset hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Somerset hotel have a swimming pool?

Yes, this Somerset hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Somerset hotel?

Best-rates for the Somerset hotel starts from $231 per night with includes Business Services, Wellness Facilities, Air Conditioner, Pool, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Toiletries, Child Friendly, Kitchen, Laundry, Restaurant, Bar, Hot Tub, Parking, TV, Bedding/Linens, Breakfast, Internet, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Somerset hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Somerset hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Somerset hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Somerset hotel?

Based on the information reported by the owner or manager, the Somerset hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Somerset hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JEN Singapore Orchardgateway by Shangri-La | Hotel in Singapore

| 9.2 (1117 Reviews) | 1 Bathroom

Somerset Hotel | JEN Singapore Orchardgateway by Shangri-La

Hotel in Somerset, Singapore

Central Singapore hotel connected to a shopping center, steps from Orchard Central
Along with an outdoor pool, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
JEN Singapore Orchardgateway by Shangri-La offers 499 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Hair dryer

Private bathroom

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Free cribs/infant beds

Bed sheets

Desk

Laptop-compatible safe

Slippers

Phone

Free local calls

Iron/ironing board (on request)

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 45.14 for adults and SGD 22.57 for children

Room service available

1 poolside bar and 1 bar

1 restaurant

Coffee/tea maker

Parking

Free self parking on site

Limited onsite parking

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Stair-free path to entrance

Activities

Outdoor pool

Hot tub

Bicycle rentals

24-hour health club

Entertainment

Cable channels

40-inch flat-screen TV

General

Computer station

Conference space (452 square feet)

Meeting rooms

Banquet hall

Front-desk safe

Vending machine

Elevator

Malay

Chinese (Mandarin)

English

Designated smoking areas

Guest Services

Laundry facilities

Snack bar/deli

Free cribs/infant beds

Outdoor pool

Luggage storage

Concierge services

24-hour front desk

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Rooftop terrace

Free pool cabanas

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for sgd 107.91 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately sgd 45.14 for adults and sgd 22.57 for children rollaway bed fee: sgd 107.91 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la)

Reviews

Aayesha Anil

Nov 13, 2025 12:17:47 PM

Review Score: 10

Summary: Nice sturdy bed and views

See All Reviews

Room Arrangement

Room Info	Facilities
Club Twin Room Room Size: 291 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Shower only, Square meters - 27, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, City View Room Size: 291 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Ping - 8.18, Shower only, Square meters - 27, Bed count minimum 2, City view, Bed count maximum 2
Superior Twin Room Room Size: 291 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Ping - 8.18, Shower only, Square meters - 27, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Ping - 8.18, Shower only, Square meters - 27, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Panorama Club Room, 1 King Bed Room Size: 592 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 592, Bathtub or shower, Ping - 16.64, Bed count minimum 1, Bed count maximum 1, Square meters - 55, City view
Club Deluxe Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 344, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Shower only, Square meters - 27, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 344, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
Deluxe Room (Family) Room Size: 506 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 506, Number of bedrooms - 0, Ping - 14.22, Shower only, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed, City View Room Size: 291 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 291, Shower only, Square meters - 27, Bed count minimum 1, Bed count maximum 1, City view